01
Search and branding
Help customers find you
Make it easier for people to find your business and understand what you offer. I can review your search listings, organise your website content and help your branding feel consistent.
Grove & Grid · Hobart, Tasmania
Websites and
digital help
for small business.
I help small businesses build better websites, get found online and spend less time on repetitive admin. You work directly with me, Lewis, from the first conversation through to handover.
01Be foundSearch & visibility
02Build trustBrand & website
03Make contactEnquiry & booking
04Follow throughSystems & workflow
Working with businesses in Tasmania and beyond
Websites · search · branding · business systems
01 / Where to begin
You may not need to start from scratch.
Sometimes all you need is a clearer website, an updated business listing or an easier booking process.
I'll look at what you already have and talk through what's getting in the way. We can then decide what to keep, what to improve and whether anything needs replacing.
02 / Services
What I can help with
You can come to me for a new website, help with search or a better way to manage the admin. We can work on one problem at a time.
02
Web design
A website that suits your business
Build a new site or improve the one you have. The focus is on helping customers find the information they need and making it easy to enquire or book, on a phone as well as a computer.
03
Systems and automation
Less repetitive admin
If you're copying the same information between inboxes, spreadsheets and other tools, there's often a simpler way. I can help connect those tools and assess where automation or AI would be useful.
04
Ongoing support
Keep your website up to date
Get help with routine updates, checks and small changes after launch. We'll agree on what's included, the cost and how to request work before support begins.
03 / Common problems
Does any of this sound familiar?
Your website is out of date or hard to use
Customers struggle to find basic information or work out how to book. I'll review the content and layout with you. A few changes may be enough; a full rebuild isn't always needed.
People have trouble finding you online
I'll check your business listings and how your site describes what you do. Missing information, inconsistent contact details and poorly organised pages are useful places to start.
Your brand no longer reflects the business
Your services have changed, but your website still describes the business as it was. I can help update the wording and make better use of your existing branding.
Your team repeats the same admin
You might be entering each enquiry into a spreadsheet or moving booking details between systems by hand. We'll work through one task and see which steps can be removed or automated.
You're wondering whether AI would help
Tell me what you'd like it to do. We'll consider the information it would need, how mistakes would be caught and whether a simpler tool would do the job. Anything using AI needs appropriate checks before you rely on it.
04 / How it works
What to expect when we work together
We'll agree on the work and price before building starts. If something needs more investigation, I'll explain that first.
-
01
Have a conversation
Tell me about your business, what's causing trouble and what you'd like to change.
-
02
Agree on the work
I'll set out what's included, what it will cost and what I'll need from you.
-
03
Build and test
You'll see the work as it develops and have time to give feedback. I'll check that it works before it goes live.
-
04
Hand over
You'll get the access details and instructions you need, including any ongoing costs. We can discuss support if you'd like help after launch.
Clear scope
Accessible by default
Business-owned accounts
Plain-language advice
05 / About
I'm Lewis, the person behind Grove & Grid.
I run an independent digital consultancy in Hobart, working with small businesses in Tasmania and beyond.
My background is in enterprise IT, networking, cybersecurity and service delivery, as well as websites, data and reporting. That helps me look beyond the website itself to the systems you use each day.
I'll explain the options in plain language and recommend something you can realistically manage. Your business should own its accounts and assets wherever possible, and know how to access them.
06 / Get in touch
Tell me what you need a hand with.
Email me a little about your business and what you'd like to improve. A link to your current website is helpful if you have one. You don't need a formal brief.
lewis@groveandgrid.com.auNot sure what to include?
- 01What does your business do?
- 02What needs to work better?
- 03Who needs to use it?
- 04What happens today?
- 05Do you have a deadline in mind?